Hey there,
A couple months ago, Belly was invited by Google's Small Business Marketing team to chat about the importance of attracting & retaining loyal customers at small businesses. Here are a few takeaways from the 30-minute live session:
- Existing customers are more profitable than new customers because over their lifetime, they spend 10x more than occasional customers.
- Research from Bain and Co. showed that a 5% increase in customer loyalty can result in more than 25% increase in revenue.
- 54% of shoppers buy more when they're being rewarded.
The feedback from the live attendees was overwhelmingly positive, so I wanted to share the full recording with you, here. Hopefully you get some great tips for Hot Girls!
After you watch the video, request a free demo, so we can chat about how Belly can help you.
Enjoy,
Maria Sanchez, Relationship Manager, Belly
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